2 Creative Pragmatists Walk into the Subway

A short story about mindset, and a thank you to a kind stranger.

If you regularly ride the New York subway, or if you’ve been on the internet in the last month, you might have seen chatter amongst fellow commuters about glitches with Omni. For non-New Yorkers, Omni is the system that the MTA has been implementing instead of a good old-fashioned MetroCard. Glitches are not exclusive to Omni software; however, they are…